Your work. Your data.

Zentira operates Vigil and is responsible for the personal information we use to run our website, manage accounts, provide support and administer our business. Contact us at support@vigilgrowth.com with privacy questions or requests.

If an organization invites you to a Vigil workspace or imports your information as a customer or contact, that organization may determine why your information is processed. We handle that workspace information on its instructions to provide the service. You can also contact the organization directly about its use of your information.

• Account information: your name, email address, login information, profile details and workspace membership.
• Workspace content: brand profiles, website sources, prompts, uploaded files, generated assets, agent conversations, plans and reports.
• Connected-account information: account identifiers, permissions, access tokens, content and performance data you authorize us to access. Depending on the connection, this can include messages, comments, campaign details and audience metrics.
• Billing records: your plan, subscription status, transaction references and purchase history. Payment providers collect payment details through their checkout; we do not receive your complete card number from Paddle.
• Technical and support information: request and error logs, device or browser information, security events and information you send to support.

Provide only information you are authorized to share and need for your work. Avoid uploading unnecessary sensitive personal information.

We use information to create and secure accounts, maintain workspace access, learn the brand context you supply, generate and store work, carry out your approved actions, manage billing, troubleshoot failures and respond to support requests. We also use service records to prevent abuse and comply with applicable legal obligations.

Where applicable privacy law requires a legal basis, we rely on performing our agreement with you, our legitimate interests in operating and protecting the service, legal obligations, or your consent where required. You can withdraw consent for an optional activity without affecting processing that was lawful before withdrawal.

When you ask an agent to work or generate content, relevant prompts, brand context, messages or files may be sent to the AI provider supporting that feature. Google Cloud Vertex AI is used for supported Gemini and media-generation features. Model availability and configured providers can change.

AI requests can include information from your connected accounts when needed for the task. Do not put secrets or unnecessary personal information in prompts. Generated output is stored in your workspace and may be shared with teammates who have access. AI providers apply their own service and data-processing terms to the requests they receive.

We share information as needed with service providers that help deliver Vigil, including hosting and database services, AI providers, media storage such as Cloudinary, payment processing through Paddle, and email or support services when used. They receive the information necessary for their part of the service.

Your information is also available to authorized members of your workspace. When you connect a platform, publish content, send a reply or create a report share link, the information involved is disclosed to that platform, recipient or anyone permitted to use the link.

We do not sell personal information. We may disclose information where required by law, to protect rights and safety, prevent abuse, or as part of a business transfer with appropriate protections.

You choose which third-party accounts to connect and which available permissions to grant. We use the resulting access to provide the features you request. You can disconnect an account in Vigil and revoke access through the connected platform’s settings.

Revocation limits future access but does not erase content already published on that platform or stop campaigns you have running there. Third-party platforms handle information under their own privacy policies. You are responsible for the notices, permissions and lawful basis required for customer or audience information you bring into Vigil.

We use access controls and other technical and organizational measures intended to protect the information we hold. No internet service can guarantee absolute security. Protect your credentials, limit workspace access and contact us if you suspect an incident.

We retain account and workspace information for as long as needed to provide the service and fulfil the purposes described here. We may keep certain billing, security, dispute or legal records after account closure where necessary. Backups and records held by third parties can follow separate deletion schedules.

Service providers may process information outside your country. Where applicable law requires safeguards for an international transfer, those requirements apply to the transfer.

Vigil uses cookies or browser storage where needed for sign-in, session continuity, workspace selection, preferences and the functioning of the app. Your browser may allow you to clear or block this storage, which can sign you out or affect functionality.

Any optional tracking that requires consent must be used according to that consent. Visiting a third-party checkout or following an external link may involve that provider’s own cookies and privacy choices.

Depending on where you live and the circumstances, you may have rights to access, correct, delete or receive a copy of personal information; restrict or object to processing; or withdraw consent. You may also have the right to complain to the appropriate privacy regulator.

To make a request, email support@vigilgrowth.com from the address associated with your account and describe what you need. We may ask for information to verify your identity or authority. Do not send your password or complete payment card details. We will respond according to applicable requirements and explain any lawful reason we cannot fulfil part of a request.

To request deletion of your account or information imported through a connected platform, contact support@vigilgrowth.com with the account email and the relevant workspace or platform. You can revoke platform access immediately in that platform’s settings while the request is processed.

Account deletion and subscription cancellation are separate requests. If you also want to stop future billing, cancel the subscription or include that request in your message. Content you have published, messages you have sent, and data other parties independently hold may need to be removed through those parties.

Vigil is intended for adult business users and is not directed at children under 18. If you believe a child has provided personal information through Vigil, contact us so we can review and address it.

We may update this policy as our service and legal requirements change. The revision date appears at the top of this page. We will provide additional notice of material changes where required.